Privacy Policy
Order online
This is the Privacy Policy for Berto’s. Berto’s respects the privacy of all users of our website(i.e. our desktop and mobile sites), social media pages and apps. This Privacy Statementoutlines our policy concerning the collection and use of personal information which isgathered by Berto’s from users of this website, subdomains and our social media pagesand our apps.
The aim of this privacy policy is to explain how Berto’s collects and uses the personalinformation it gathers in this way. Berto’s will ensure that it keeps all personal informationyou provide to us in accordance with our obligations under current Data Protectionlegislation.
Berto’s is not responsible for the privacy practices of any external websites and platformswhich may be accessed or used in connection with your use of our website, social mediapages or our apps and so we would advise that you review the privacy statements ofthose websites and platforms as they may be subject to different privacy requirements.
Any processing of personal information gathered by Berto’s as a result of your use of thiswebsite, social media pages or our apps is governed by the provisions of the Irish DataProtection Acts 1988, 2003 and 2018.
What personal information do Berto’s collect?
Berto’s Sign In: If you create an Berto’s account, we may collect and use your name,contact details, gender, IP address, browser, operating system and device (including itslocation) you used and details regarding your website, social media pages and app usage(e.g. pages time / date of pages visited / actions taken) to provide you with extra benefitslike saving teams/venues, redeeming/sampling free pints, receiving notifications aboutlive scores, promotions or venues showing live entertainment
We may also sometimes track who opened and clicked the links in the communicationsthat we send so that we can measure a campaign’s success.
If you’ve signed up to Berto’s, we may combine your account information with informationwe collect about you using cookies, web beacons, device identifiers etc. If you want tocontrol the use of cookies etc, see the Berto’s Cookie Policy.
If you sign up for marketing communications or in-app push notifications in our apps, wemay also collect, use and combine similar information for the purposes of marketing, including through the use of cookies,etc. For example, we may combine your accountinformation with information we collect about you using cookies, web beacons, deviceidentifiers etc (including your device’s location). We may also sometimes track whoopened and clicked the links in the communications that we send using technologies sothat we can measure a campaign.
When you opt-in to in-app push notifications, we may also use this information to sendyou customised in-app push notifications regarding our service, including newsletters,messages about live scores, information on venues showing specific live sports.
We will ensure that all personal information supplied is held securely, in accordance withthe Data Protection Acts 1988, 2003 and 2018.
How do you use my information?
We use your personal information for the following purposes below:
Authenticate Your Account
As necessary to log you into the Platform and ensure the security of your account
Provide the Services
This includes providing you with the services, products, and functionality offered throughour Platform and fulfilling your requests, including but not limited to: online ordering.
Communication
About your account or use of our Platform, products, and/or functionality; respond to, orfollow up on, your comments and questions; and otherwise provide customer service
Send you marketing communications
Including communicating with you about Platform or products offered byBerto’s, ourgroup companies, or our business partners and other marketing communications that webelieve you would be interested in, as permitted by law.
Operate and Improve our Platform
including using analytics to better understand how you use our Platform, for purposes ofproduct, website, application and service development and to enhance the userexperience.
Provide information to Outlets
For the purpose of service functionality. For example the name on your booking andcontact information.
Provide you with personalised advertising
We use the information to show you advertising on and offour Platform, which we thinkyou will find relevant. We also provide this information to our business partners to displayadvertisements that are relevant and less intrusive. If you sign up to electronic marketingcommunications from Berto’s or to in-app push notifications on our apps, Berto’s maysend you information about our products and services which we think may be of interestto you including our weekly newsletter. In this case, we may build up a profile of you basedupon what we infer from your usage of the different pages of our website and apps.
When you sign up to electronic communications, we’ll normally contact you by email, butwe may send you marketing texts also if you’ve given us your mobile number for thispurpose. If you have just signed up to in-app push notifications, we’ll only send you in-apppush notifications.
How can I request a copy of my personal information held by Berto’s?
If members of the public wish to see what personal information Berto’smay hold on them,please contact us at [email protected]